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Technology/Help Desk

From electronically-enhanced classrooms to wireless mobile devices like laptops and smartphones, DeSales University offers students and faculty access to new cutting-edge technologies that support an unsurpassed learning environment.

MyDSU is your gateway to all* of your DeSales websites and accounts. 

Your e-mail, WebAdvisor Self-Service, Brightspace by D2LTM and Colleague UI logins will be available from one place, with ONE login and ONE password!

This information will be used to access the following applications:

  • DeSales email
  • MyDSU
  • Brightspace (not available until eight days before the start of classes)

To log in, go to Once you log in, the links to DeSales email and Brightspace will be in the list of links on the right-hand side. The following initial username and password will be used to access these systems:

  • Username: im1234 (case sensitive)
  • Email Address:
  • Password: Your initial password is your birth date in the format MmddyyDeSales   (e.g. January 1, 1980 is 010180DeSales)

Faculty and Staff: your login and password for all* of your accounts will be your Active Directory login – the one you use to log into your computer, usually your last name and first initial – for example: facultya

REMEMBERLog on to MyDSU to access your e-mail, WebAdvisor, Brightspace, or Colleague UI.

Questions or problems? Call the HelpDesk.

  • The HelpDesk serves as the central point of contact for all PC and network-related requests, RESNET requests, Cable TV problems, and telephone-related requests.
  • Contact the HelpDesk by emailChat Live, or call x4357.