Center for Educational Resources and Technology Department
We help faculty connect with their students.
As the technological arm of Academic Affairs, we support and promote the effective faculty use of instructional technology to help facilitate student growth and development, by:
- providing administration and support of the academic tools, both online and in the classroom
- training faculty on the proper use of instructional technology
- researching and developing new, creative, and fun instructional tools and technologies that enhance the teaching and learning experience.
Especially for DeSales Faculty:
Office Information
CERT is located on the first floor of Brisson Hall, to the left of Connelly Chapel. Please enter the building from the front steps.
Hours of Operation
Monday through Friday: 8:30 a.m. to 6:30 p.m.
Saturday: 9:00 a.m. to noon
Classroom Support Team
The Classroom Support Team specializes in supporting the technology used in the various learning spaces on campus. Our regular responsibilities include troubleshooting, repairing, and upgrading all equipment used for teaching in the classrooms. We also work with faculty, staff, and students to ensure they fully understand how the technology works by offering training and in-person support when needed.
Our team includes the classroom support manager, classroom support technicians, and a rotating group of part-time instructional media assistants (student workers).
The team works closely with the instructional designers and technologists to ensure that those in need of assistance receive that assistance as fast as possible.
They frequently collaborate with the campus media engineer and Conference Services Department, as well.
Instructional Design and Technology Team
The Instructional Design and Technology Team supports and administers Blackboard and its various tools. The team consists of technologists and designers each supporting the system a different way. Instructional technologists and applications specialists handle changes to the system such as adding new tools and copying courses.
Instructional designers work with instructors to ensure courses are up to state standards and teach instructors how to use new tools within their course to enhance the experience for everyone involved.
