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Tools & Support during the COVID-19 Crisis

If you are experiencing an emergency, please call 911.

Guidelines from the Nurses: 

If you are experiencing an emergency, please call 911. The Health Center will work by phone appointment only for those students on campus. Anyone wishing to speak with a member of the Health Center staff should call the Health Center at 610-282-1100, ext. 1776. Please leave a message and your call will be returned as soon as possible. 

For COVID-19 inquiries, you can call the St. Luke’s University Health Network hotline at 1-866-785-8537, and choose option #7 or call the Lehigh Valley Health Network hotline at 1-888-402-LVHN 

If you are experiencing symptoms, you must call your family physician first. DO NOT WALK INTO EMERGENCY ROOM/DOCTOR’S OFFICE WITHOUT CALLING FIRST. 

When calling 911, please do not withhold any information. EMS will still respond to all calls and the correct information will help crews prepare and use proper protection for themselves and the receiving hospital. 

Guidelines from the Counselors: 

If you are experiencing an emergency, please call 911 or your local crisis intervention hotline. The Counseling Center staff will email their current clients this week with information. If you are not currently a counseling center client and would like information on options, please contact Wendy Krisak, assistant dean of students for wellness at 

During this closure, we highly encourage students to access mental health services available at home. Currently, Counseling Services does not offer remote therapy, including teletherapy or a virtual platform. Given the evolving nature of policies during this challenging time, please check back for updates and continue to check your email regularly. In the meantime, here is a list of tools/resources to use to support your mental health and wellbeing: 

Emotional Support:

  • Suicide Prevention Lifeline; 1-800-273-8255. Crisis intervention and free emotional support are available, which is helpful when you need confidential assistance during a time of emotional
  • Psych Central:Offers online mental health resources, quizzes, news, an “Ask the Therapist” function, and online support communities.
  • Mental Health America; Text MHA to 741741. Mental Health America is a nationwide organization that provides assistance through this text line. You will be linked to someone who can guide you through a crisis or just provide information.
  • Crisis Text Line; Text CONNECT to 741741. Specialized crisis counselors are just a text message away on this free, confidential 24-hour support line. To further protect your privacy, these messages do not appear on a phone bill. The text line also provides services and support if you are upset, scared, hurt, frustrated, or distressed.
  • Online Grief Support
  • Veterans Crisis Line; Text a message to 838255. Operated by the Department of Veterans Affairs, these services aid veterans and their families who may be in crisis by connecting them with VA responders.
  • NAMI Warmline Directory
  • The Samaritans; This is a New York–based organization operates a 24-hour crisis hotline for anyone in the area. Even if you’re not in crisis but feel like you need emotional support, this hotline can help.
  • Taking Care of Mental Health During Isolation & Quarantine
  • Building Your Resilience
  • 7 Cups: Free online text chat with a trained listener for emotional support and counseling. Also offers fee- for-service online therapy with a licensed mental health professional. Service/website also offered in Spanish.
  • Support Group Central: Offers virtual support groups on numerous mental health conditions - free or low-cost. Website also offered in Spanish.
  • Emotions Anonymous: An international fellowship of people who desire to have a better sense of emotional well-being. EA members have in person and online weekly meetings available in more than 30 countries with 600 active groups worldwide. The EA is nonprofessional and cannot be a complement to therapy.
  • TheTribe Wellness Community: Free, online peer support groups offering members facing mental health challenges and/or difficult family dynamics a safe place to connect. Support groups include Addiction, Anxiety, Depression, HIV/AIDS, LGBT, Marriage/Family, OCD and Teens.
  • Rise Above the Disorder: Connects users with resources for finding a therapist, answering mental health questions and applying for grants to cover the cost of therapy.
  • Grief Share: hosts free grief recovery support groups across the country.
  • Mood Gym; has been evaluated in a scientific trial and found to be effective in relieving depression symptoms if people work through it systematically. This website uses cognitive behavioral therapy (CBT) methods to teach people to use ways of thinking that can help prevent depression
  • S.A.F.E. Alternatives (Self-Abuse Finally Ends);  a residential treatment program for people who engage in self-injury. The website includes information about self-injury and about starting treatment. S.A.F.E information line: 1-800-DONT CUT (366-8288)
  • Rape, Abuse, and Incest National Network (RAINN); 1-800-656-4673 or 24-hour chat online
  • National Domestic Abuse Hotline 1-800-799-7233 or 24-hour chat online
  • The Trevor Project (LGBTQ+); 1-866-488-7386, call text or chat
  • This Way Up: This Way Up is a web-based program that provides information and skills for overcoming anxiety and depression. With clinician-assisted, self-help, and school-based-prevention modules, This Way Up can be used by many different kinds of users who need help to cope with symptoms of depression and anxiety. Based on the principles of Cognitive Behavioral Therapy (CBT), This Way Up may be particularly useful for individuals who do not have affordable or accessible mental health services in their area.

Mental Health and COVID-19


  • Woebot: Meet Woebot! Your friendly self-care expert. Woebot can help you:
    • Think through situations with step-by-step guidance from Woebot using tools from Cognitive Behavioral Therapy (CBT)
    • Learn about yourself with intelligent mood tracking
    • Master skills to reduce stress and live happier through over 100+ evidence-based stories from our clinical team
    • Get App Here
  • Smiling Mind: Smiling Mind is a FREE mindfulness meditation app developed by psychologists and educators to help bring balance to your life.  Just as we eat well and stay fit to keep our body healthy, mindfulness meditation is about mental health and looking after the mind. Programs are designed to assist people in dealing with the pressure, stress, and challenges of daily life. Get App Here
  • Fear Tools: FearTools is an evidence-based app designed to help you combat anxiety, aiding you on your road to recovery. This application is especially useful for those suffering from Generalized Anxiety Disorder, Phobias, and Social Anxiety Disorder.
  • Mood Tools: If you are feeling sad, anxious, or depressed, lift your mood with MoodTools! MoodTools is designed to help you combat depression and alleviate your negative moods, aiding you on your road to recovery. Get App Here (Apple) Get App Here (Google Play)

Medical Resources

Financial Resources

  • Comcast Free 60 Days of Wifi/Internet Essentials
  • United Way 211; 211 or local phone number listed on the website. Information and referrals for needs-based resources; housing, food, rent & utilities assistance, health care, childcare, and more.
  • Community Action Partnership; Services vary by location, but may include: Financial Assistance, Financial education programs, LIHEAP (utility assistance), Head Start, and referrals to other community resources. Look up the local community partnership by state and county.
  • Aunt Bertha: An online resource that connects users to free and reduced cost local resources such as medical care, food, housing, transportation and much more. Website also offered in Spanish.
  • Need Help Paying Bills: Provides information on assistance programs, charity organizations, and resources that provide help paying bills, mortgage and debt relief (financial, rent and government assistance).
  • Help When You Need It: An online service that connects users to over 350,000 listings nationwide of private and public resources for food pantries, stores that accept food stamps, assisted living facilities, domestic violence and homeless shelters, mental health & substance use treatment, free clinics, legal and financial assistance.
  • Help with Bills: Provides information about government programs that help with bill payment, temporary assistance, jobs/unemployment, credit, etc. Website and Helpline also offered in Spanish.
  • The Assistance Fund: For those who qualify for financial support, service provides patient advocates to assist in securing financial assistance for co-payments, prescriptions, deductibles, premiums and medical expenses. Spanish-language translation service also available.
  • Patient Access Network Foundation: Provides underinsured patients with financial assistance through disease-specific funds that provide access to progressive therapies. Spanish-language calls accepted.
  • Patient Advocate Foundation: Helps federally and commercially insured people living with life threatening, chronic, and rare diseases. Offers co-pay relief program to provide direct financial assistance to insured patients who meet certain qualifications to help them pay for needed prescriptions and/or treatment. Their website also has many other resources and services. Website also offered in Spanish.
  • HealthWell Foundation: Provides financial assistance for underinsured to afford critical medical treatments through “Disease Funds” (note, typically for chronic physical diseases - not mental health conditions). Website also offered in Spanish.

Support Groups


Other Resources

A Takeaway Message

  • Please know the DeSales community cares about you.  We are paying close attention to the situation and are making informed decisions to keep you healthy and safe.
  • Control what you can--make sure you are washing your hands, getting ample sleep and continuing to do things you enjoy.
  • Is social media becoming too much? Limit stress by reducing the amount of time you spend online or reading the news.  It’s important to stay informed but please also know your own limits.

Stay up to date with COVID-19 updates

Disclaimer: DeSales provides this directory information as a courtesy and makes no representations, warranties, endorsements, or guarantees as to the results or consequences arising from or relating to this information. Providing this information does not constitute (and is not a substitute for) psychological, legal, financial, or medical counseling, or any type of therapy. In no event shall DeSales be liable to any user of this directory information for damages arising from the voluntary selection of any mental health professional, from the services provided by any organizations and individuals listed herein, or for any other damages that may occur.